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Our Privacy Policy

Centre VR LTD – Privacy Policy

Effective Date: 29th October 2023

This Privacy Policy is intended to inform you about how Centre VR LTD (“we,” “our,” or “us”) collects, uses, and protects your personal data. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We are committed to safeguarding the privacy of our website visitors and customers. Below are the general categories of personal data we may process:

1.1 Usage Data:
We may process data about your use of our website and services, including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation paths, and information about the timing, frequency, and pattern of your service use. The source of usage data is our analytics tracking system. This data is processed to analyze the use of the website and services. The legal basis for this processing is our legitimate interests, particularly monitoring and improving our website and services.

1.2 Account Data:
Account data may include your name, email address, telephone number, fax number, newsletter subscription preference, and postal address. We process this data to operate our website, provide our services, ensure website and service security, maintain backups of our databases, and communicate with you. The legal basis for this processing is our legitimate interests, the performance of a contract between you and us, or taking steps to enter into such a contract at your request.

1.3 Publication Data:
We may process information you post for publication on our website or through our services to enable publication and administer our website and services. The legal basis for this processing is our legitimate interests, proper administration of our website and business, the performance of a contract between you and us, or taking steps to enter into such a contract at your request.

1.4 Enquiry Data:
Information contained in any enquiries you submit regarding goods and/or services may be processed for the purpose of offering, marketing, and selling relevant goods and/or services to you.

1.5 Transaction Data:
Information related to transactions, including purchases of goods and services, may be processed for the purpose of supplying purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and our legitimate interests in proper website and business administration.

1.6 Notification Data:
Information you provide for subscribing to our email notifications and/or newsletters may be processed for the purposes of sending you relevant notifications and newsletters. The legal basis for this processing is the performance of a contract between you and us.

1.7 Correspondence Data:
Information contained in or relating to any communication you send to us may be processed for the purposes of communicating with you and record-keeping.

1.8 Legal Claims and Risk Management:
We may process your personal data for the establishment, exercise, or defense of legal claims, and for obtaining or maintaining insurance coverage and managing risks. This processing is based on our legitimate interests in protecting our legal rights and your legal rights, as well as the legal rights of others.

1.9 Compliance and Vital Interests:
We may process your personal data for compliance with a legal obligation, to protect your vital interests, or the vital interests of another natural person.

2. Sharing Your Personal Data

We may disclose your personal data to:

2.1 Group Companies:
We may share your personal data with any member of our group of companies, including our subsidiaries, our ultimate holding company, and all its subsidiaries when reasonably necessary for the purposes outlined in this policy.

2.2 Insurers and Professional Advisers:
We may disclose your personal data to insurers and/or professional advisers when necessary for obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise, or defense of legal claims.

2.3 Payment Services Providers:
Financial transactions relating to our website and services may be handled by our payment services providers as listed within our checkout pages. We will share transaction data with our payment services providers only to the extent necessary for processing payments, refunds, and addressing related queries. Please review the privacy policies of our payment services providers on their own websites for further information.

2.4 Third-Party Suppliers:
We may disclose your enquiry data to third-party suppliers of goods and services identified on our website to enable them to contact you for offering, marketing, and selling relevant goods and/or services. Each third party acting as a data controller will provide you with its own privacy policy for governing the use of your personal data.

2.5 Legal Obligations:
We may also disclose your personal data when required by a legal obligation, or to protect vital interests, for the establishment, exercise, or defense of legal claims.

3. International Data Transfers

Your personal data may be transferred to countries outside the European Economic Area (EEA). We ensure that these transfers are protected by appropriate safeguards, including the use of standard data protection clauses adopted or approved by the European Commission. For more information, contact the Information Commissioner’s Office.

4. Retaining and Deleting Personal Data

We retain personal data for specific purposes and do not keep it longer than necessary. If no specific retention period is specified, we determine the period based on the necessity for proper website and business administration, the performance of a contract, or taking steps, at your request, to enter into such a contract.

5. Amendments

This policy may be updated periodically. Check this page to ensure you are informed about any changes. We may notify you of changes by email or other communication means.

6. Your Rights

Under data protection law, you have various rights, including:

6.1 Access: The right to access your personal data and additional information about its processing.

6.2 Rectification: The right to have inaccurate or incomplete personal data corrected.

6.3 Erasure: The right to request the erasure of your personal data in certain circumstances.

6.4 Restrict Processing: The right to request the restriction of your personal data’s processing in specific situations.

6.5 Object to Processing: The right to object to our processing of your personal data.

6.6 Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.

6.7 Complaints: The right to lodge a complaint with a supervisory authority if you believe our processing of your personal data infringes data protection laws.

6.8 Withdraw Consent: If processing is based on your consent, you have the right to withdraw that consent at any time.

To exercise your rights or for more information, please contact us using the contact details provided in Section 11.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy policies and practices of these third parties.

8. Personal Data of Children

Our website and services are intended for individuals over the age of 16. We will delete any personal data of persons under that age if found in our databases.

9. Updating Information

Please notify us of any necessary corrections or updates to your personal data.

10. About Cookies

We use cookies for various purposes, including authentication, personalization, and security. You

can manage your cookie preferences using your web browser settings.

For more information about cookies and how to manage them, refer to our detailed [Cookie Policy](#) on our website.

10a. What Are Cookies?

Cookies are small text files sent by a web server to your web browser and stored on your device when you visit a website. They serve various purposes, such as improving your browsing experience and helping us understand how our website is used.

10b. How We Use Cookies

We use cookies for the following purposes:

Authentication: We use cookies to identify you when you visit our website and as you navigate it.

Personalization: We use cookies to store information about your preferences and personalize our website for you.

Security: Cookies are essential for maintaining the security of user accounts, preventing fraudulent use of login credentials, and protecting our website and services.

Analysis: We use cookies to analyze the use and performance of our website and services.

Advertising: Cookies help us display relevant advertisements to you.

Consent: We use cookies to store your preferences regarding the use of cookies more generally.

Managing Cookies

Most web browsers allow you to manage and control cookies by adjusting settings. To block or delete cookies, refer to your browser’s help documentation:

Google Chrome
Mozilla Firefox
Opera
Internet Explorer
Safari
Microsoft Edge
Please note that blocking or deleting cookies may impact the functionality of many websites, including ours.

10c. Changes to This Policy

This policy may be updated periodically. Any changes will be posted on our website. By continuing to use our website, you agree to these changes.

11. Contact Us

If you have questions or concerns about this privacy policy or your personal data, please reach out to us using the following contact details:

Centre VR LTD
Richmond Gardens Shopping Centre
Old Christchurch Rd
Bournemouth
BH1 1EN

By post to the address provided, through our website contact form, by telephone, or by email to the address provided on our website.

12. Representative within the European Union

You can contact our Representative within the European Union regarding our obligations under data protection law using the contact methods listed in Section 11.

13. Data Protection Officer

You can contact our Data Protection Officer regarding our obligations under data protection law using the contact methods listed in Section 11.

Any revisions to this privacy policy will be published on our websites and, when necessary, communicated to you through email. We recommend you save this page as a favorite and periodically check the privacy policy for updates.

this policy was updated 29th of October 2023.